MySMS Promo

Shipping Information

Fast, reliable shipping for your promotional products

Fast Delivery

Standard shipping takes 3-5 business days. Express options available for urgent orders.

Secure Packaging

All orders are carefully packaged to ensure your products arrive in perfect condition.

Order Tracking

Track your order from production to delivery with real-time updates.

Shipping Rates & Options

Shipping MethodDelivery TimeCostTracking
Standard Ground
3-5 business days$15.00 - $25.00
Express Shipping
2-3 business days$25.00 - $45.00
Next Day Air
1 business day$45.00 - $85.00
Freight/LTL
5-10 business daysQuote based

Production & Shipping Timeline

Standard Timeline

1

Order Placement

Order confirmed and artwork approved

2

Production

7-10 business days for standard orders

3

Quality Check

Final inspection before shipping

4

Shipping

3-5 business days standard delivery

Rush Orders

Need it faster?

Rush production available for most products with 3-5 day turnaround.

Rush Production (3-5 days)+25% fee
Super Rush (1-2 days)+50% fee

Shipping Policies

Delivery Areas

We ship to all 50 US states. International shipping available upon request.

Address Accuracy

Please ensure shipping addresses are complete and accurate. We are not responsible for delays due to incorrect addresses.

Delivery Confirmation

All shipments require signature confirmation for orders over $500.

Weather Delays

Severe weather conditions may cause shipping delays beyond our control.

Order Tracking

Tracking Information

You'll receive tracking details via email once your order ships.

Production Updates

We provide regular updates during the production process.

Delivery Issues

Contact us immediately if you experience any delivery problems.

Lost Packages

We'll work with carriers to resolve any lost or damaged shipments.

Questions About Shipping?

Our customer service team is here to help with any shipping questions or concerns.